Shipping policy

COVID-19 Delivery Information

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.

Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.

All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has Delivered.

How do I check the status of my order?

When your order has Delivered, you will receive an email notification from us which will include your order instructions and a download link. Please allow 6 hours for the email information to become available. If you haven’t received your order within 1 day of receiving your confirmation email, please contact us at with your name and order number, and we will look into it for you.

Payment Informations

We accept all major credit cards, debit cards – Visa, stripe, MasterCard, Discover and American Express…